Dear valued customer,
TimesBerries will never request your financial account or credit card information through text messages or phone calls, under any circumstances or reasons. We will not ask you to visit a bank counter or use an ATM through these means.
If you receive any related phone calls or text messages, please be vigilant and do not easily trust instructions from unknown callers. If you have doubts, please contact TimesBerries immediately or call the police's anti-fraud hotline at 165 for verification.
When you receive calls displaying numbers starting with "+," "+2," "+886," or any unknown numbers, please be cautious. Be aware of potential attempts to manipulate phone numbers or impersonate specific companies, banks, or judicial authorities. Do not click on unfamiliar links, accept invitations from unknown LINE contacts, or respond to unknown text messages.
Common fraud tactics include "repeated orders" and "incorrect installment payment setups" to gain consumers' trust, followed by requests for online banking or ATM procedures. If the matter is related to your bank account, please call your bank directly. If a call requests you to perform account-related operations or provide information, please reject it directly to reduce the risk of fraud.
We also recommend regularly changing your passwords, strengthening password complexity (using a mix of uppercase and lowercase letters, numbers), and avoiding entering account information on public computers to enhance information security.
Best wishes for your well-being and success.
Anti-Fraud Network 165: https://165.npa.gov.tw/#/
TimesBerries Customer Service:
Phone: 02-87928860#9
Line@ Account: @timesberries
Email: service@timesberries.com
